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Net Promoter Score Rising

By 24 August 2021No Comments


At GTE we use the Net Promotor Score (NPS) as a quantitative metric to assess our performance based on customer feedback at the end of each project. We are very proud to have a score of 78 which has increased from 58 just over a year ago. This score places us in the top 25% of companies worldwide, is more than double that of some of our competitors and well above the global average, measured from over 130,000 companies worldwide. This feedback tells us that we are delivering on our promise of Greater Engineering.